Frequently Asked Questions
At HT+, we focus on quality, durability, and performance. Our bottles are designed to keep drinks cold for extended periods, using high-quality materials that are both eco-friendly and stylish. We prioritise innovation and sustainability, ensuring that you get a product that lasts and helps reduce plastic waste.
Yes! All HT+ hydro water bottles are double-walled and vacuum-insulated, keeping your drinks cold for up to 24 hours and hot for up to 12 hours.
We offer a range of sizes to suit your hydration needs, from compact 500ml bottles to larger 1-liter options. Whether you're on the go or need more for a day out, we have a size for every occasion.
Absolutely! All HT+ water bottles are made from BPA-free, food-grade materials, ensuring that your drinks are safe and free from harmful chemicals.Cleaning your bottle is easy. We recommend hand-washing your bottle with warm soapy water and a bottle brush. While our bottles are durable, we advise against putting them in the dishwasher to preserve their insulation properties and finish.
Yes, all our hydro bottles come with a 1-year warranty that covers any manufacturing defects. If you encounter any issues with your bottle, please reach out to our customer service team, and we’ll be happy to assist.
Once your order is processed, you will receive an email with a tracking number and link to track your package in real time. You can also log into your HT+ account to view your order status.
You can reach our customer support team via email at support@htplus.com or through our Contact Us page. We're here to help with any questions or concerns!